Work // NY Department of Labor consulting
Civic tech usability research and prototyping
My work with the Department of Labor as a usability research and prototyping consultant for a large-scale website redesign led by rayogram, a creative agency based in TriBeCa.
This consulting work consisted of an in-depth usability study examining the audience of the DoL website based current website analytics, task completion metrics, and user surveys. I was also brought in to help build out the tablet and mobile prototypes using Adobe XD as a collaboration with the design team at rayogram.